Another Russia - Privacy Policy

Privacy Policy

Another Russia ("www.anotherrussia.com", "we", "our") is a service that offers users ("you") travel advice, provides travel services such as hotel reservations, rental accommodation, guide services, cultural and entertainment programs, restaurant visits, cruises, flights and more. It also provides the ability to contact orcommunicate with other travelers. Our web site is owned and used by the company ООО "Вундер Раша".

By accessing our website and using its services, you confirm that you have read and agreed to the terms of the Privacy Policy, as well as to the rules for the collection and processing of information described in this document.

This Privacy Policy was last modified: 18.03.19. We have the right to make modifications in the Privacy Policy. Please follow the updates to stay informed.

The Privacy Policy provides a detailed specification of the rules according to which we collect and process your personal data.

We understand the importance of personal data protection and your right to it. Since the internet is a means of transferring personal data, we strictly comply with applicable laws relating to the protection and security of personal data, guarantee the safety and confidentiality of its users and customers when visiting and using our site.

This Policy is governed by the applicable laws of the Russian Federation on the collection, storage, distribution and protection of information belonging to the users of the Site.

Content :

1. What information we collect about you

We collect only the most necessary information.

Another Russia collects and uses only the data applicable for its purposes.

Another Russia collects personal data for providing its services.

Some information is required to process your applications, others are optional but it allows us to know your preferences better.

Required data is marked with an asterisk in the data entry form. Another Russia guarantees the confidentiality of the information you provide when using the site.

What is ‘Personal data’; its contents; what kind of data we need

Personal data includes information that you provide to us and for which you can be identified, it can be your name, surname, phone number, postal and email address, date of birth, user name and password, as well as data for billing purposes (for example, your bank card number, holder's name and card's expiry date). Personal data does not include deleted data or data left anonymously. We may also ask you for travel information, information about your food preferences or choice of passenger seat, your data on the airline bonus programs, as well as information regarding hotel reservations, car rental, your luggage, plane tickets and their purchase.

How we collect this data

As part of our work, we collect and process personal data in a variety of ways. We may collect data that you provide directly to us, or we can also gather information by analyzing your activities on our site, for example, with the help of cookies. We may also receive information from third parties with whom we cooperate and who transmit it to us.

Automatic data collection

We automatically collect information from your computer or mobile device when you use the Another Russia website. For example, we collect data on your session, your IP address, and the browser you use. We may also gather information about your online activity, such as information about the content you view, the pages you visit and the requests you make. We collect information of this kind to better understand your interests and preferences, to customize the site based on this data, and to protect the site and its users from possible misuse.

Payment information

We do not store any information regarding your payments. All data is collected through acquiring and PayPal systems.

Please see our Cookie section.

On sharing data of third parties and children

If you plan to provide us with the personal information of another person, for example, when you make a reservation in someone’s name, all you will need is this individual's consent to share his contacts and the possibility for him to learn our Privacy Policy.

Please note that we may collect data on children only with the consent of a parent, guardian or child him/herself.

If we find that we have received information about a child without the consent of a parent or guardian, we reserve the right to delete that information.

On the newsletter management

Some data allows us to improve the content and make the site more user-friendly. We may also improve the quality of our services and modify advertising based on the pages you have visited or using your geolocation information (if you have previously given consent to receive this data from your device.

2.How we use information concerning your personal data

We use your personal data only for certain purposes - to provide you with our services and access to the website, to simplify the booking process, to contact you while you're using the website, to manage your requests, to inform you about changes in our work or Privacy Policy, to improve our website, to study how the Website and our services are of interest to users, as well as to inform you about our campaigns, special offers and to protect you against fraud and illegal activities on the network, to manage and protect our company and to resolve any disputes and problems that may arise.

We use your personal data only within the law and under the following conditions:

  • When we need your data for the execution of the contract that we conclude with you.
  • When data is needed to protect our legitimate interests (or the interests of third parties) without violating your rights and interests.
  • With your consent.
  • When we need to meet our legal obligations.

On the e-mail newsletter

We want you to enjoy the opportunity to travel thanks to the services of our site.

For that purpose, we send you emails with travel information that is relevant to your interests. For example, if on our website you are looking for a tour to St. Petersburg, we can send you an email on the travelling options for this city. This information is sent to ensure that you are aware of our special offers and other useful information provided on the site.

You will be receiving marketing / promotional emails from us if you have agreed to such newsletters, or if you have booked/purchased our tours/ services but have not indicated that you do not wish to receive such emails.

Every time you receive promotional email, you can turn off Push-notifications in the app or in your mobile device settings. You can also unsubscribe at any time by clicking on the link at the bottom of the email we send.

Please note that we may continue to send you messages of a different nature, ‘administrative’ messages or emails related to your booking. It is impossible to unsubscribe from this sort of mailing.

3. Who has access to the information? Do we disclose it to the third parties?

a) With whom we share your data

In accordance with the rules set out in this Privacy Policy, we share information about you to the following persons:

  • The personnel of the company and / or persons officially cooperating with us who help us in administrative, legal matters, as well as in matters concerning the product itself. As well as employees who are responsible for customer service, information systems, network maintenance, technical equipment and software.
  • Companies-employees that are engaged in the processing of your applications; it can be hotels; airlines; restaurants; cruise lines; companies offering car rental; museums and theaters.
  • Organizations through which the payment is processed (for example, with the purpose to obtain information about the payment made or to avoid fraud). In such cases, these organizations independently control such operations.
  • Our partners in social networks when you carry out a specific action (e.g., validation of user data)
  • The competent authorities, when we are asked for personal data, in accordance with applicable laws.
  • Competent authorities and authorized persons in cases where we need to protect our rights or the rights of third parties.
  • Third parties that receive data (for example, business consultants, professionals who provide services or evaluate the value and capabilities of the business) in cases where it is necessary for carrying out sales or other actions of our company. (your contact information will then be shared with our consultants and the new company owners)

Third parties undertake to comply with all privacy laws and to ensure the same level of protection of personal data that is offered by ООО "Вундер Раша".

List of our partners:
"Mondial-visa" in France
"Horseback Adventure" in Mongolia
“C. A. T. I. A.” in Uzbekistan

b) Data transfer outside the country and the EU

Your personal data may be transferred to countries outside the European economic area and stored for the purposes set out in this Privacy Policy. When we store or transfer your personal data outside the EEA, we take precautions to ensure that it is protected in accordance with applicable law.

The transfer of personal data takes place:

  • to a country recognized by the European Commission as capable of providing an adequate level of data protection or
  • to a country that does not provide an adequate level of protection, the transfer of data is then governed by the EC Treaty provisions or other solutions for the safe data transfer.

By using our services, you should be aware that your personal data may be transferred to us or to third parties as set out in this Privacy Policy.

4.For how long we store your data


ООО "Вундер Раша" established rules on the period of storage of the personal data of its users.

Personal data is used for research, including marketing; data on site visitors will be stored for three years from the moment of its collection to the last contact/visit of the user.

5.Cookie and other Web-technologies

Please see the Cookie section of our Privacy Policy to learn more and understand why we collect and process personal information.

6.Your rights

Your rights regarding the collection and use of your personal data:
6.1 Right of access - the right to request access to personal data. You may also obtain a copy of the data that we store and use legally.

6.2 The right to request the correction of your personal data if it’s not accurate. You can complete the information provided about yourself.

6.3.The right to refuse the processing of your personal data. We will grant your request as long as it is not caused by a violation of the law or as long as we use your data if we need it to defend our rights in court.

6.4.The right to request a restriction on the processing of your personal data if:

  • you dispute the accuracy of your personal data, in which case the restriction applies until we verify the accuracy of your data;
  • processing is illegal, you do not agree with the deletion of data and want to limit its use;
  • we no longer need to use your personal information, but you need it for the court;
  • you are against the processing of your data at a time when we have to verify the legality of this request.

6.5. The right on deletion and limitation - the right to request the deletion of your personal data, if:

  • we no longer need your personal data
  • you waive your consent to the processing of personal data, provided that it does not contradict the law.
  • you refuse to use your personal data and its use is not connected with illegal actions;
  • your personal data is used illegally;
  • the deletion of your personal data is necessary to fulfill legal obligations.

6.The right to transfer data

You can ask us to send you your personal data. You can ask us, whenever possible, to send it to a third party. This right applies only to the personal data that you provide to us, or when your data is used with your consent, or when it is necessary to enforce the terms of the contract between us and you, and if the use of the data is performed by automated systems.

  • You can contact us by mail: privacy@russieautrement.com.
  • As for advertising emails, you can unsubscribe at any time by clicking on the corresponding link that each of our emails has.
  • All information regarding online advertising / targeted advertising and advertising refusal can be found on the Cookie page.

7.How we protect your information

You will not have to worry while using website Another Russia because we oblige to protect your personal information. Despite the fact that no website can guarantee complete security, we use all possible measures (physical, administrative, technical, institutional) to protect your personal data from unauthorized access, from illegal use, misuse, loss, accidental modification and destruction.

For example, only our employees have access to personal data and only for the purpose of performing official actions. Apart from that, we use encryption to transfer your personal information between yours and our system, as well as between our system and the systems of the parties to whom we provide confidential information. We also use firewalls and intrusion detection systems to protect your personal information from unauthorized access.

8. Protection of children's personal data

Since the website Another Russia is intended for the adult public, it does not provide services for children.

We do not collect data on children. If we learn that a user who sends us personal information is under the age of 13, we will delete that information as quickly as possible.

9. External references

Our website may contain links to third party websites, plugins and applications. If you access these sites through us, your information may be collected and shared with third parties. This data will be used in accordance with the privacy policy rules provided by third parties, and these rules may differ from our policy.

We have no control over third-party websites and recommend you to read their privacy policy with the purpose of learning about the rules of collection, processing and disclosure of personal data.

10. Changes to this Privacy Policy

Another Russia has the right to change and update the Privacy Policy. We indicate the date of the last changes made to the Privacy Policy on the first page of the document, any change comes into force at the time of publication. We inform our users of important changes to our Privacy Policy by sending them an email (on the address they leave to us) or by posting this information on our website. We recommend you to check for updates to be aware of changes.

11.How to contact us

For any questions or complaints regarding our use of your personal information, please contact us by mail: privacy@russieautrement.com. You also have the right to file a complaint with the regulatory authorities. We would appreciate it if you would first contact us concerning your questions or complaints.

Our contact details:

Privacy Officer/Legal Department
email: privacy@russieautrement.com

ООО "Вундер Раша"
67-69, Moika embankment
Saint-Petersburg, 191186
Russia

Please note that all conversations can be recorded.

We may use these records to monitor customer service and to verify the accuracy of the information you provide, prevent fraud, or for the purpose of training our employees.

We keep these records as long as we need them, and then we delete them.

Any personal data received from you during the conversation will be processed in accordance with the provisions of this Privacy Policy.

© Another Russia , 2019. All rights reserved.