How to book an apartment in Saint Petersburg, steps to follow

How to book an apartment in Saint Petersburg

Written request

Send us a request by email. This is not only a formality - it is the only way to ensure that the information you provide us (dates, names, details…) is accurate.

The clearer and more detailed your request, the better we will be able to provide you with a solution that is perfectly tailored to your needs.

In order for us to be able to provide you with a list of proposed apartments, we will need the following information:

  • Number of persons to be accommodated
  • Number of beds required
  • Who the accommodation is for (family, group of friends, youngsters)
  • The exact dates of your arrival and departure from Saint Petersburg
  • Any special requests

Options

We will provide you with a list of apartments which we feel are best suited to your requirements. All you need to do then is let us know your choice and whether you would like to make a prepayment to finalize your booking.

Pre-reservation

Provided the apartment you select is still available, we will make a pre-reservation of the apartment for you.

Warranty

You then have between 24 and 48 hours to take a final decision and make the prepayment. The prepayment is to be paid with a personal credit card, via the PayPal secure payment system.

Confirming the reservation

We will send you an e-mail containing the confirmation of your booking and the details of your accommodation (time and place for collection of keys).

Prepayment

The prepayment is a deposit on the full accommodation cost, which constitutes a warranty for us of the client's arrival.

We understand that this requirement may be a little inconvenient for our clients; however, it is a measure we have been obliged to introduce as a result of issues experienced with certain clients in the past. The prepayment is generally equivalent to the cost of one night's accommodation in the apartment.

If you do not deposit the prepayment, the reservation will be considered unconfirmed. This means that we have the right to replace your choice with a similar apartment or to cancel your reservation without prior notice.

Payment for accommodation

Payment can be made upon your arrival, in cash, (euros), or it can be made by bank transfer two weeks prior to your arrival in Saint Petersburg.

Accommodation

The apartment must only be used for residential purposes (not for entertainment of any form).

The tenant commits to respect the regulations governing the use of the premises.

  • Maintaining public order
  • Maintaining cleanliness
  • Respecting neighbors' right to a peaceful sleep
  • Etc.

The number of tenants must correspond with the number declared and indicated in the booking confirmation.

You are not required to clean the apartment when you leave; however, please do not leave litter bags and broken dishes behind. In the event that we deem an in-depth cleaning or repair/replacement of damaged objects and equipment are required, this will not be considered “standard cleaning.” In this case, the cleaning company's services may be charged to you as an additional cost, according to the degree of moral and material damage.

Information

Almost all of the apartments are equipped for national and international communication. You will have unlimited access to phone calls in Saint Petersburg. Some apartments are equipped with high-frequency devices, which alter the quality of the communication and for which Internet telephony cards cannot be used.

In the event of unexpected circumstances (last-minute cancellation by the apartment's owner, technical breakdowns...), Another Russia reserves the right to replace the hotel/apartment with another of the same standard (location, quality, number of rooms, etc.) or to refund the prepayment if you do not agree to the alternative accommodation.

Departure time

The departure time for all of the apartments is 12:00 a.m. (midday).

As such, if you have paid for a day, you will have access to the apartment from 3:00 p.m. to 12:00 a.m. (midday) the following day, independent of the real accommodation time.

Late departure (until 10:00 p.m.) will incur an additional charge, at the rate of half of the price of a night's accommodation. For a departure after 10:00 p.m., you will be required to pay for a further full night's accommodation.

Early arrival at the accommodation (from 7:00 a.m. to 12:00 a.m.) will incur an additional charge, at the rate of half of the price of a night's accommodation. An even earlier arrival (before 7:00 a.m.) will incur an additional charge, at the rate of a full night's accommodation.

In the event you have reserved your apartment from 12:00 a.m. and you arrive in Saint Petersburg before 12:00 a.m., if the apartment is available, we will make every effort to accommodate you at no additional charge. We will only know whether or not the apartment is free the evening prior to your arrival.

Price

The prices indicated here are for a standard reservation - i.e. 2 persons in a one-room apartment, 4 persons in a 2- to 3-room apartment.

If the number of persons exceeds the capacity intended for that particular apartment, the price for the accommodation could be higher than that listed in the price table.

The price may also be higher for short-term rental (3 days) during high season (summer or beginning of the year).

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